Yuktahaar Returns and Refund Policy
At Yuktahaar, we’re committed to delivering high-quality, natural products that meet your expectations. We understand that sometimes things may not go as planned, which is why we have a fair and transparent refund policy in place.
Our Intent 🤝
We want to ensure that you receive the value you expect from every Yuktahaar product. Your satisfaction is our top priority.
If You’re Not Satisfied 😕
If you find that a product is not up to the mark, here’s what we do:
- Communication: We’ll have a conversation with you to understand your concerns.
- Producer Consultation: We’ll reach out to the producer to understand what might have gone wrong.
- Resolution: Based on our findings, we’ll take one of the following actions:
- Replace the product
- Offer a refund
Our Process 🔄
- Contact Us: If you’re unsatisfied with your purchase, please reach out to us within 7 days of receiving your order. This means you have 7 days after receiving your item to request a return.
- Provide Details: Tell us about the issue you’re experiencing with the product.
- Review: We’ll review your case and consult with the producer if necessary.
- Decision: We’ll decide on the appropriate action (replacement or refund) on a case-by-case basis.
- Resolution: If refund is approved, you’ll be automatically refunded and credited on your original payment method within 10 business days.
Important Notes 📝
- Refunds or replacements are subject to our discretion based on the nature of the product and the issue reported.
- For perishable items, please contact us immediately upon receipt if there are any issues.
Our Commitment 💚
We’re dedicated to your satisfaction and to supporting our network of conscious producers. This policy helps us maintain the high standards you expect from Yuktahaar while ensuring fair treatment for all.
Contact Us 📞
If you have any questions about our refund policy or need to request a refund, please contact our customer service team at:
- WhatsApp: +91 83057 29612
- Phone: +91 83057 29612
- Email: yuktahaar.raipur@gmail.com
We’re here to help and ensure you have the best possible experience with Yuktahaar.